Lookup an order or
start an online return
Look up an order even if you are not signed in. Enter the order’s email address and order number.
icebreaker return policy
If you are not satisfied with the products you received or have simply changed your mind about purchasing them, you can return them within 30 calendar days of delivery of the products and get a refund, provided that you return the products to us according to the procedure indicated on our Returns Process page.