SMS TERMS AND CONDITIONS FOR ICEBREAKER
Please read these terms and conditions carefully. By providing your telephone number(s) and confirming your acceptance of SMS/text messages from icebreaker, through electronic and/or digital means, you expressly consent to receive recurring non-marketing and marketing text messages from icebreaker, a division of VF Outdoor Canada, Co, and others texting on behalf of icebreaker, including text messages made with an automatic telephone dialing system, at the telephone number(s) that you provide. Your consent is not required to purchase any goods or services. You may opt out of these communications at any time. Message and data rates may apply. Message frequency varies.
You also accept and agree to be bound by these SMS Terms and Conditions, our Terms of Use, our Privacy Policy, and any other applicable terms and agreements related to your use of Icebreaker services. THESE TERMS AND CONDITIONS ARE SUBJECT TO AN ARBITRATION CLAUSE, WHICH AFFECTS HOW DISPUTES ARE RESOLVED.
Program Description
icebreaker and its service providers may use an automatic telephone dialing system to deliver text messages to you. icebreaker text messages are intended to provide you with information about icebreaker goods and services, including exclusive limited time offers.
Cost
Message and data rates may apply to each text message sent or received in connection with icebreaker text messages as provided in your mobile telephone service rate plan, in addition to any applicable roaming charges. Please contact your mobile telephone carrier for pricing plans. icebreaker does not impose a separate fee for sending icebreaker text messages.
How to Opt In
To opt in to receive text messages from icebreaker, please follow the instructions provided when you enroll.
How to Opt Out
To stop receiving text messages from icebreaker, use the mobile phone corresponding to the number enrolled in icebreaker text messages and reply “STOP” in response to a text message from the icebreaker text messaging program or text “STOP” to 34444. You will then receive confirmation of your opt-out. This will only opt you out of the specific text messaging program associated with that phone number or five-digit short code, and you will remain opted in to any other text messaging programs where you have enrolled.
Your Mobile Telephone Number
You represent that you are the account holder for the mobile telephone number(s) that you provide. You are responsible for notifying icebreaker immediately if you change your mobile telephone number. You may notify icebreaker of a number change by via the “Contact Us” page on its website.
You agree to indemnify icebreaker in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify icebreaker if you change your telephone number, including but not limited to all claims, expenses, and damages related to or arising under the Canadian Anti-Spam Legislation (CASL) and other telemarketing laws.
Privacy
Please click this link to access icebreaker Privacy Policy.
Carriers
We are able to deliver messages to the following mobile phone carriers: BCE Inc. (includes Bell Mobility, Lucky Mobile, PC Mobile, Virgin Mobile), Bell MTS, Iristel (includes Ice Wireless), Dryden Mobility, Vidéotron (includes Fizz), Rogers (includes Chatr and Fido), Eastlink, SaskTel, Xplore Mobile, TELUS (includes Koodo, Public Mobile), Freedom Mobile, SSi Canada
***Carriers are not liable for delayed or undelivered messages*** icebreaker may add or delete carriers at any time, without notice.
Access or Delivery to Mobile Network Is Not Guaranteed
Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of the control of icebreaker, and icebreaker is not responsible or liable for issues arising from them.
Support/Help
For help or support, reply “HELP” in response to a text message from the icebreaker text messaging program or text “HELP” to 34444. You may also receive help via the “Contact Us” page on the icebreaker website.
Eligibility
To receive icebreaker text messages, you must be 18 years of age or older and a legal resident of Canada. icebreaker reserves the right to require you to prove that you are at least 18 years of age.
Changes to Terms and Conditions
icebreaker may revise, modify, or amend these SMS Terms and Conditions at any time. We will provide notice of any such revision, modification, or amendment through reasonable means, including but not limited by email to any email address you provide or by text message to any telephone number you provide. Said revision, modification, or amendment shall not apply retroactively and will not be effective until seven (7) days after we provide notice. If you do not agree to the revision, modification, or amendment, you must opt-out of icebreaker text messages within the 7-day notice period. If you do not opt-out, you will be deemed to have accepted the revision, modification, or amendment.
Termination of Text Messaging
icebreaker may suspend or terminate your receipt of icebreaker text messages for any reason, including if icebreaker believes you are in breach of these SMS Terms and Conditions. Your receipt of icebreaker text messages is also subject to termination if your mobile telephone service terminates or lapses. icebreaker reserves the right to modify or discontinue, temporarily or permanently, all or any part of icebreaker text messages, with or without notice.
Communications and Consent to Electronic Notices
You may communicate with icebreaker via postal mail, telephone, and our website. icebreaker may issue notices via various channels, including by sending email to an address you provide. You agree that such notices shall have legal effect.
You also agree that notices sent by email satisfy any requirement that notices be provided in writing. If you do not agree, do not use icebreaker products or services.
Your consent to receive electronic communications applies to this transaction and any future transaction which may arise out of this transaction. You may have the right to withdraw your consent to receive certain electronic communications, and when required by law, icebreaker will provide you with paper copies upon request at no charge. You may make such a request via any of the channels listed above. If you withdraw your consent, icebreaker reserves the right to terminate your use of icebreaker products or services.
To receive, access, and retain the notices that icebreaker sends via email, you must have Internet access and a computer or device with a compatible web browser. You will also need software capable of viewing files in PDF format. Your device or computer must have the ability to print, or download and store, e-mails and PDF files. By accepting these terms, you confirm that you can receive, access, and retain the notices that icebreaker may send. You may update your contact information via the “Contact Us” page on the icebreaker website.
Contact Us
If you have questions regarding these SMS Terms and Conditions, please contact Customer Service at 1-866-403-0576 or email us at ca_customer_care@icebreaker.com.
